Privacy Statement

Lifeline Australia and Kids Helpline (a service of yourtown) collect personal information about you to accept and process donations from, and to provide you with information about our fundraising activities and charitable objectives.  

All personal information collected is protected in accordance with the Privacy Act 1988 and the Australia Privacy Principles.  Our Privacy policies provide further information on how we store, use and disclose personal information, and how you can access your personal information or have it amended. These policies are available from and . We will not disclose personally identifying information unless required by law or where it is to be used by our fundraising partner/s to process donations.

You may contact our privacy officers with any queries via email: or

You may opt-out or unsubscribe at any time by contacting us via the contact details below.  

Lifeline Australia

Phone: 1800 800 768


Mail: PO Box R1084 Royal Exchange NSW 1225

Kids Helpline

Email: Click on the link at the bottom of the email you received or send an email to with the subject 'UNSUBSCRIBE'

Phone:  1800 500 101 (free call in Australia)

Mail: yourtown, Reply Paid 2944, Brisbane QLD 4001